Privacy Policy

At Dewita Blooms & Trading (“Dewita Blooms”, “we”, “our”, “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, place an order, request event styling services, or contact us.

1. Information We Collect

We may collect the following information when you interact with our website or services:

Personal details such as name, phone number, email address, and delivery/billing address
Order details, delivery instructions, greeting card messages, and special requests
Event enquiry details (date, venue/location, theme preferences, budget range, and requirements)
Account information if you create an account with us
Technical data such as IP address, browser type, device information, and usage data

2. How We Use Your Information

To process and fulfill your orders and manage deliveries
To communicate order updates, confirmations, and customer support responses
To provide quotations and coordinate event styling services
To improve our website, product offerings, and user experience
To comply with legal, regulatory, and accounting requirements
To send important service-related notifications (not marketing spam)

3. Sharing of Information

We do not sell or rent your personal information. Your data may be shared only with:

Delivery partners and logistics providers to complete deliveries
Payment processors to securely process transactions
Trusted service providers who help operate our website and customer support tools
Government or legal authorities if required by law

4. Data Security

We implement reasonable technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies

Our website may use cookies to enhance user experience, analyze traffic, and understand user preferences. You may disable cookies through your browser settings, though some features of the site may not function properly.

6. Your Rights

Subject to applicable laws, you may have the right to access, correct, update, or request deletion of your personal data. You may also object to certain processing or request a copy of your data by contacting us.

7. Third-Party Links

Our website may contain links to third-party websites or social platforms. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: care@dewitablooms.com
Phone: +974 31369991
Address: Doha, Qatar

Note: Replace the email/phone/address above with your official Dewita contact details.

Effective Date: January 1, 2025