Terms & Conditions

Welcome to Dewita Blooms & Trading (“Dewita Blooms”, “we”, “our”, “us”). By accessing our website, placing an order, or using our floral and event styling services, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Services Offered

Dewita Blooms & Trading provides fresh flower bouquets, luxury floral arrangements, gift items, and professional event decoration and styling services within Qatar. All products and services are subject to availability.

2. Orders & Payments

  • All orders must be placed through our website, WhatsApp, or approved communication channels.
  • Prices displayed are in Qatari Riyal (QAR) unless otherwise stated.
  • Full payment is required to confirm an order or event booking.
  • We reserve the right to cancel or refuse any order at our discretion.

3. Delivery & Event Execution

  • Delivery timelines are estimates and may vary due to traffic, weather, or unforeseen conditions.
  • For events, clients must provide accurate venue details and access permissions.
  • Changes to delivery addresses or event details must be communicated in advance.
  • Dewita Blooms is not responsible for delays caused by incorrect information provided by the customer.

4. Cancellations & Refunds

Due to the perishable nature of flowers and the custom nature of event décor:

  • Same-day and custom floral orders are non-refundable.
  • Event bookings may be cancelled only as per the agreed quotation terms.
  • Refunds, if approved, will be processed using the original payment method.
  • In case of quality issues, customers must notify us within 24 hours of delivery.

5. Product Representation

Images shown on our website and social media are for reference only. Floral arrangements may vary slightly in color, size, or flower variety depending on seasonal availability and natural variations.

6. Intellectual Property

All content on this website, including images, designs, logos, text, and graphics, is the property of Dewita Blooms & Trading and may not be copied, reproduced, or used without prior written permission.

7. Limitation of Liability

Dewita Blooms shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services, beyond the value of the order placed.

8. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect and handle your personal information.

9. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Qatar. Any disputes shall be subject to the exclusive jurisdiction of the courts of Qatar.

10. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

  • Email: care@dewitablooms.com
  • Phone: +974 31369991
  • Address: Doha, Qatar

Note: Replace the above contact details with official Dewita Blooms information.

Effective Date: January 1, 2025